How to Monitor Reviews for Your Dental Practice

How to Monitor Reviews for Your Dental Practice

Your dental practice can do all the advertising in the world, but if you have a bad online reputation, it’s all for naught. Review sites like Yelp and Google can make or break a dental practice. It’s important to stay on top of these reviews to make sure the best side of your practice is what’s on display to the public.

Some of the most popular review sites include:

  • Yelp
  • Facebook
  • Google
  • Consumer Affairs
  • Ripoff Report
  • Better Business Bureau (BBB)

It’s imperative that your practice not only monitor these online review sites but also act ont he postings listed. When a potential customer googles your practice to learn more, assuming you don’t have any extreme SEO discrepancies, your website should be near the top of the search results. This will usually be followed closely by review sites that have listings for your business. If that user then sees multiple low-score reviews, they will have a negative outlook of your practice before visiting the location or even viewing your website. (more…)